Data Protection Assured

ng880 Privacy Policy — Your Information Is Completely Safe

ng880 treats the protection of your personal information as its highest priority. In this policy, we explain in detail how your information is collected and used.

Last Updated: January 2026

1. Introduction and Purpose

ng880 ("we", "our", or "the Company") operates a safe and reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") explains what kinds of personal information we collect from users ("you" or "user") of our website ng880.cam, how we use and store that information, and in what circumstances it may be shared with third parties.

By registering on our platform or using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy is consistent with and applies as a complement to ng880's Terms and Conditions and Responsible Gaming policy.

2. What Information We Collect

ng880 collects various types of information in order to provide its services. This information is divided into two main categories:

2.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected from you:

  • Full name and username
  • Email address
  • Date of birth (for age verification — for those aged 21 or above only)
  • Current address
  • National ID or passport number (for identity verification)
  • Payment information (bKash, Nagad, Rocket numbers; bank account details)
  • Deposit and withdrawal transaction history

2.2 Automatically Collected Information

When you visit our site, the following information may be collected automatically through technical means:

  • IP address and device type
  • Browser type and version
  • Pages visited and time spent
  • Cookie and session data
  • Referral source (where you came from when you arrived at our site)

3. Purpose of Information Use

ng880 uses collected information only for the following legitimate purposes. We never use your information for irrelevant or unauthorised activities:

  • Account Creation and Management: For registering, verifying, and maintaining your account.
  • Financial Transaction Processing: For completing transactions related to deposits, withdrawals, and bonuses.
  • Identity and Age Verification: For completing the KYC (Know Your Customer) process and ensuring that only those aged 21 or above are using the service.
  • Customer Support: For responding to your questions, complaints, and support requests.
  • Security and Fraud Prevention: For detecting and preventing fraudulent activity.
  • Technical Improvement: For improving the platform's performance and user experience.
  • Responsible Gaming: For identifying potentially problematic gambling behaviour and providing necessary support.
  • Communication and Notifications: For sending important account updates, transaction confirmations, and promotional information (with your consent).

4. Cookie Policy

ng880 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience when visiting our site.

4.1 Types of Cookies We Use

  • Essential Cookies: Essential for running the basic functions of the site. Without these, the site will not work properly.
  • Functional Cookies: For remembering your preferences, such as language selection and login state.
  • Analytical Cookies: For analysing site usage statistics to improve the quality of our service.

You can accept or reject cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly.

5. Sharing Information with Third Parties

ng880 does not sell or rent your personal information. However, information may be shared with third parties in specific circumstances:

5.1 Service Providers

Trusted third-party services are used for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management. These partners may only use your information within the scope of the services provided and are bound by strict confidentiality agreements.

5.2 Legal Obligations

In the case of a court order, direction from a regulatory authority, or applicable legal obligation, we may be legally required to provide the relevant information to the relevant authority.

5.3 Fraud Prevention

Information may be shared with relevant authorities or security agencies when needed to detect and investigate fraudulent activity or criminal behaviour.

Outside the circumstances described above, we do not provide your information to any third party without your consent.

6. Data Storage and Security

ng880 takes industry-standard technical and organisational measures to protect your personal information:

  • SSL Encryption: All data exchanged between you and our servers is protected by SSL/TLS encryption.
  • Secure Data Storage: All personal information is stored in encrypted databases.
  • Limited Access Controls: Only authorised personnel can access your information, and only when necessary.
  • Regular Security Reviews: The security of our systems is reviewed and updated on a regular basis.
  • Two-Factor Authentication: An option is available to add an extra layer of security to your account.

6.1 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet applicable legal obligations. Transaction-related information is retained in accordance with applicable financial regulations in Bangladesh. Even after your account is closed, some information may be retained for a specified period due to legal requirements.

7. Your Rights and Controls

You have the following rights over your personal information:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Correction: If there is any error in your information, you can request that it be corrected.
  • Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not always be possible where legal obligations apply.
  • Right to Opt Out of Marketing: You can unsubscribe from promotional emails and communications at any time.
  • Right to Object to Processing: In certain circumstances you can object to the processing of your information.

To exercise any of these rights, please contact our support team. We will review your request and do our best to respond within a reasonable time.

8. Protection of Minors

ng880 strictly prohibits anyone under the age of 21 from registering on or using the platform. We do not knowingly collect any personal information from minors. If we learn that a person has registered without age verification and is under 21, we will immediately close that account and delete the associated information.

If a parent or legal guardian believes that their child is using our services, please contact us immediately.

9. Changes and Updates to This Policy

ng880 reserves the right to update or change this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email.
  • A notice will be displayed when you log in to the website.
  • The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after changes have been made will be considered as your consent to the new policy. We therefore recommend reviewing this page regularly.

10. Disclaimer Regarding Third-Party Websites

Our platform may contain links to game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) and payment providers. These third-party websites or services have their own privacy policies. ng880 is not responsible for the privacy practices of these third parties. We recommend reading the privacy policy of any third-party service before using it.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach our dedicated support team in the following ways:

Contact Us

  • Live Chat: 24 hours a day, 7 days a week — chat directly in Bengali from any page on the site.
  • Email: [email protected] — we will do our best to respond as quickly as possible.

For data protection requests, your identity may need to be verified. This is to ensure that your information is given to the correct person.